Exchanges

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at support@newlymodern.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a traceable shipping service or purchase shipping insurance. We don’t guarantee that we will receive your returned item.

Returns

Return & Exchange Policy

All sales on Newly Modern are FINAL SALE. We unfortunately had to change our refund policy due to customer abuse. If you don't love your bra, we'll do our best to address the issue. However, we do not offer refunds. 

If the product is defective or you received the wrong product, we are happy to send a replacement. 

Our team is here to help — email us at support@newlymodern.com if you have any additional questions. 

We'll happily allow exchanges for items in their original condition when:
- The item you purchased is defective
- The item you purchased is incomplete
- The item you purchased is incorrect

Bra Donations

If you have bras that are new or lightly worn that no longer work for you, we highly encourage you to donate the bras to women in need. Here are some of the organizations that we support and recommend. 

I SUPPORT THE GIRLS

I Support the Girls collects and distributes new and gently worn bras and menstrual hygiene products around the world. The non-profit sends its donations to women and girls in homeless shelters, domestic violence shelters, refugee settlement homes, foster care agencies, LGBTQ agencies, homes for pregnant teens, and more.

With 48 North American affiliates and four worldwide (Australia, Canada, Philippines, and Pakistan), I Support the Girls has helped over 180,000 women in the last three years. All new and used bras in good condition are accepted either at one of their donation sites or via mail.

FREE THE GIRLS

Free the Girls has a slogan: When you donate a bra, you give someone a job. The organization works with services all around the world that rescue women and girls from sex trafficking, who can then start their own businesses selling donated bras. It’s a job that they can do while caring for their families and attending school, and one that allows them to be surrounded by other women.

Free the Girls accepts new and gently used bras of all sizes, styles, and types. They have relationships with dozens of businesses and churches around the U.S. that serve as drop-off points. If there isn’t one near you, you can also mail your bras directly to the organization. You can even send a note to the girls who receive the bras along with your donation.

THE BRA RECYCLERS

If you’re interested in going green, don’t overlook your underwear drawer. A mere 15 percent of textiles are recycled, while 85 percent of textiles end up in landfills. The Bra Recyclers are dedicated to changing those stats, one bra at a time.

This organization sends usable bras to its charity partners, who then distribute them to women in need. When you donate old bras that are no longer usable, the organization recycles them, keeping them out of landfills and benefiting the environment. According to the Bureau of International Recycling, recycling just over two pounds of textiles can save 1,600 gallons of water and eliminate eight pounds of CO2 emissions.

Use the drop-off location finder on the Bra Recyclers site to find the closest store that accepts their donations. And if your closest location isn’t close enough, you can send your donation through the mail.

4. DONATE YOUR BRA

Donate Your Bra is a group that collects used bras and distributes them to breast cancer support groups, shelters and other charities that support women. The group is small but mighty: it’s run entirely by unpaid volunteers, so you know that you’re supporting women who are dedicated to doing good.

Because they’re small, Donate Your Bra only accepts donation by mail.